Career
Head of Business Transformation [DGM/GM] Deadline: 20 April 2025
Job Description
Serviq is hiring โHead of Business Transformation (DGM-GM)โ for one of the largest conglomerates in Bangladesh.
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Position: Head of Business Transformation (DGM โ GM)
Location: Dhaka, Bangladesh
Job Responsibilities:
- Develop and execute a comprehensive business transformation roadmap, aligning with a long-term strategic vision.
- Identify and implement efficiency programs, standardize processes, and leverage automation to drive operational excellence.
- Foster a culture of continuous improvement, agility, and cross-functional collaboration.
- Lead digital transformation initiatives, integrating advanced technologies such as AI, automation, and data analytics into core business operations.
- Streamline supply chain, sales, and customer experience processes, enhancing performance and scalability.
- Champion the adoption of global best practices, taking inspiration from market leaders like Tesco, Lidl, Sainsburyโs, Costco, and Walmart.
- Identify new business models and revenue streams, positioning for sustainable growth.
- Drive cross-industry synergies, ensuring seamless collaboration across business.
- Align transformation initiatives with business goals to ensure they contribute to profitable growth.
- Analyze current expenditures to identify cost-saving opportunities without compromising quality or customer satisfaction.
- Implement best practices in cost management to ensure financial sustainability.
- Promote cost-consciousness across all levels of the organization, encouraging employees to identify and act on cost-saving opportunities.
- Design and implement scalable processes and systems to support business expansion.
- Promote a culture of continuous improvement by implementing best practices and lean methodologies.
- Benchmark against industry leaders to identify areas for improvement.
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Job Requirements:
- Minimum 15+ years of experience in business transformation, Business Finance, or operational Excellence, with a proven track record in large-scale change management.
- MBA, CMA, or Equivalent.
- Strong expertise in process optimization, digital transformation, and operational excellence.
- Experience leading multi-industry business units, preferably in Retail, FMCG, Healthcare, or Manufacturing.
- Deep knowledge of Cost Management, data analytics, automation, and technology-driven business models.
- A track record of implementing efficiency programs that drive profitability and sustainable growth.
Compensation & Benefits: As per company policy
Salary: Negotiable
If the requirements match, kindly send your updated CV to adiba@serviq.limited
Head of Digital Sales [DGM/GM] Deadline: 20 April 2025
Job Description
Serviq is hiring โHead of Digital Sales (DGM-GM)โ for one of the largest conglomerates in Bangladesh.
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Position: Head of Digital Sales (DGM โ GM)
Location: Dhaka, Bangladesh
Job Responsibilities:
- Develop and implement a comprehensive digital sales strategy aligned with business goals.
- Identify and capitalize on emerging digital sales opportunities across e-commerce, marketplace platforms, and direct-to-consumer (D2C) channels.
- Drive online sales growth through innovative digital campaigns, partnerships, and promotions.
- Conduct regular CX audits to evaluate the digital shopping experience, identifying pain points and areas for improvement.
- Develop strategies to enhance customer engagement, satisfaction, and retention across all digital touchpoints.
- Ensure seamless omnichannel experiences (mobile, web, app, social commerce). Analyze sales data, customer insights, and market trends to optimize digital sales performance.
- Monitor and improve key CX performance indicators (KPIs).
- Lead e-commerce, marketplace, and direct sales platforms.
- Optimize SEO, paid media, digital advertising, and affiliate marketing strategies to drive traffic and conversions.
- Oversee the user experience (UX) and interface (UI) design to enhance ease of navigation and engagement.
- Leverage AI, automation, and personalization tools to improve digital sales efficiency.
- Work with IT and data teams to enhance CRM, digital payments, and checkout experiences.
- Implement chatbot solutions, voice commerce, and other emerging technologies.
- Work closely with Marketing, IT, Supply Chain, and Customer Service to align digital sales efforts with company-wide initiatives.
- Ensure inventory optimization and fulfillment efficiency to support digital sales growth.
- Build and lead a high-performing digital sales team.
- Foster a data-driven and customer-first culture within the organization.
Job Requirements:
- Minimum 15 years of experience in digital sales, e-commerce, or online business growth, with at least 5 years in a leadership role.
- Masters of Business Administration or Equivalent.
- A strong track record of driving revenue through digital channels and innovative customer acquisition strategies.
- Deep expertise in SEO, SEM, performance marketing, and digital analytics.
- Hands-on experience with CRM platforms, AI-driven sales automation, and omnichannel strategies.
- Proficiency in Google Analytics, Meta Ads, PPC campaigns, and conversion optimization.
- A sharp understanding of customer behavior, digital payment systems, and emerging commerce trends.
Compensation & Benefits: As per company policy
Salary: Negotiable
If the requirements match, kindly send your updated CV to adiba@serviq.limited
Head of Sales Controlling (DGM/GM) Deadline: 20 April 2025
Job Description
Serviq is hiring โHead of Sales Controlling (DGM โ GM)โ for one of the largest conglomerates in Bangladesh.
Position: Head of Sales Controlling (DGM โ GM)
Location: Dhaka, Bangladesh
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Job Responsibilities:
- Develop and track key financial and commercial KPIs across online and physical retail stores.
- Implement real-time performance dashboards to monitor sales mix, sales growth, profitability, and return on investment.
- Ensure sales targets align with overall business planning, financial objectives, and operational efficiency.
- Optimize Route-to-Market (RTM) models by evaluating the efficiency of direct-to-consumer (DTC), B2B, distributor, and retail operations.
- Assess cost-to-serve metrics and profitability across different sales channels and geographic regions.
- Enhance trade spend effectiveness, ensuring that channel investments generate measurable returns.
- Analyze and optimize e-commerce vs. brick-and-mortar sales performance, ensuring a seamless omnichannel experience.
- Monitor customer acquisition costs, conversion rates, and sales funnel efficiency across both online and offline channels.
- Align digital and in-store sales strategies to maximize revenue and customer engagement.
- Conduct in-depth sales mix analysis to optimize product assortment, pricing, and margin management.
- Collaborate with marketing and category teams to enhance demand generation strategies, ensuring effective product positioning and promotions.
- Use predictive analytics to improve demand forecasting and inventory planning.
- Track and measure the financial impact of sales promotions, discount strategies, and seasonal campaigns.
- Develop pricing and promotional frameworks to balance revenue growth with profitability.
- Ensure trade marketing investments align with business objectives and drive incremental sales.
- Provide data-driven insights to optimize sales strategy, product performance, and channel profitability.
- Use predictive analytics, AI-driven insights, and competitive benchmarking to enhance decision-making.
- Identify and mitigate risks in pricing, competition, and market demand fluctuations.
- Design and implement real-time performance dashboards integrating: Sales revenue vs. target achievement, Gross margin performance across channels, ROI on promotions, offers, and marketing campaigns, Sales productivity by region and category, Customer acquisition cost (CAC), and lifetime value (LTV).
- Standardize forecasting methodologies for better demand and inventory planning.
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Job Requirements:
- Minimum 15+ years of experience in sales finance, commercial controlling, or performance management, preferably in FMCG, retail, automotive, or e-commerce
- MBA, CMA or Equivalent
- Deep understanding of Route-to-Market (RTM) models, including direct-to-consumer (DTC), B2B, distributor, and retail operations.
- Proven experience in e-commerce and physical store sales optimization, including pricing, promotions, and trade spend effectiveness.
- Strong track record in demand forecasting, sales mix analysis, and revenue growth strategies.
- Sales & Profitability Focus, understand the drivers of sales growth, pricing, margin optimization, and channel profitability.
- Customer & Market Insight, leverage market trends and competitive analysis to refine demand generation and sales strategies.ย
Compensation & Benefits: As per company policy
Salary: Negotiable
If the requirements match kindly send your updated CV to adiba@serviq.limited
Head of Sales Program & Demand Generation (DGM/GM) Deadline: 20 April 2025
Job Description
Serviq ๐ข๐ฌ ๐ก๐ข๐ซ๐ข๐ง๐ ย ๐ Head of Sales Program & Demand Generation (DGM-GM) for one of the largest conglomerates in Bangladesh.
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Position: Head of Sales Program & Demand Generation (DGM-GM)
Location: Dhaka, Bangladesh
Job Responsibilities:
- Develop and track key financial and commercial KPIs across online and physical retail stores.
- Design and execute high-impact sales programs that drive lead generation, pipeline acceleration, and revenue growth.
- Implement data-driven demand generation and offer strategies, leveraging digital marketing, automation, and analytics to target high-value customers.
- Lead export expansion into EMEA, identifying new opportunities, partners, and channels to scale ACIโs footprint.
- Develop go-to-market strategies for international markets, ensuring seamless market entry and sustained growth.
- Build strategic relationships with distributors, retailers, and enterprise clients in key global markets.
- Own and drive sales performance metrics, ensuring scalable and repeatable revenue streams.
- Work cross-functionally with product, marketing, finance, and operations to create an integrated sales growth strategy.
- Champion technology-driven sales enablement, leveraging AI, CRM automation, and predictive analytics to drive efficiency.
- Collaborate with Product, Sales, and Marketing teams to design compelling offers tailored to different customer segments.
- Oversee the entire lifecycle of promotional offers, ensuring effective launch, performance tracking, and optimization.
- Ensure all offers align with customer needs and market trends to maximize engagement and conversions.
- Leverage AI-driven analytics and performance dashboards to measure and optimize demand generation activities.
- Conduct A/B testing and optimization strategies to improve campaign effectiveness and conversion rates.
- Develop real-time reporting on demand generation performance and provide actionable insights for leadership.
- Work closely with Sales, Product, Finance, and Customer Experience teams to ensure cohesive marketing strategies and seamless execution.
- Partner with external agencies and vendors to enhance demand generation capabilities.
- Align initiatives with broader corporate branding and positioning strategies.
- Create and manage offers and demand generation budgets, ensuring effective resource allocation.
- Optimize spending across different channels to maximize ROI.
- Report regularly on financial performance and cost-efficiency metrics.
- Conduct market and customer research to identify emerging trends and opportunities.
- Stay updated on competitor activities and benchmark demand-generation strategies against industry leaders.
- Continuously adapt offers and demand generation strategies to changing consumer behavior.
Education
- Bachelor’s degree in Graphic Design, Visual Arts, or any discipline.ย
- Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign).ย
- Strong portfolio demonstrating design skills and creativity.ย
Job Requirements:
- Minimum 15+ years of experience in sales leadership, demand generation, or business development, with at least 5 years in a leadership role.
- Masters of Business Administration (MBA) or Equivalent.
- Proven track record in driving exports and global sales expansion, particularly in Europe, the Middle East, and Africa.
- Deep expertise in sales programs, lead generation, CRM platforms, and marketing automation.
- Strong understanding of export regulations, international trade, and cross-border market dynamics.
- Ability to align sales, marketing, and business development for seamless revenue growth.
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Compensation & Benefits: As per company policy
Salary: Negotiable
If the requirements match kindly send your updated CV to adiba@serviq.limited
Trainee Assisstant Engineer Deadline: 20 April 2025
Job Description
Hiring โTrainee Assistant Engineerโ for a Multinational Mobile Manufacturer Companyย
Designation: Trainee Assistant Engineerย
No of Vacancy: 02ย
Location: Sonargaon, Narayanganj
Job Responsibilities:ย
โข Understanding the departmental work process of SMT / Assembly Engineering / Quality / PMCย
โข Must have a positive attitude to work in a diversified environment.ย
โข Have the mentality of a good team member.ย
โข Learning attitude with a hard work mentality.ย
Job Requirements:ย
โข BS.c in EEE from BUETย
โข Good communication skills both written and oral in Bengali and English.ย
โข Good knowledge of MS Office, especially in MS Excel and PowerPointย
Compensation & Benefits:ย Earn Leave Encashment, Provident Fund, Profit Share, Festival Bonus, Insurance, Gratuityย
Salary: Negotiable [Based on competency]
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Special Note: The training program lasts 12 to 24 months. After completion of the training program, based on performance and assessment candidates will be assigned to different production units, mainly in African and Asian regions.ย
*Those unwilling to work abroad or in a factory environment in Bangladesh during training should not apply.*ย
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If the requirements match kindly send your updated CV to adiba@serviq.limited
Intern - HR Operations Deadline: 20th March 2025
Serviq is hiring an Intern for our HR operations team.
Position: Intern – HR Operations
Job Location: Banani
Internship Period: 4 months
Salary: BDT 8000
Requirements:
- Have at least a bachelor’s degree in HR/Relevant subject or a related field.
- Candidates who’ve completed all academic courses are encouraged to apply.
- Female candidates required
- Strong communication skills/ good knowledge in MS Office
After successful completion of the internship period, based on performance there may be an opportunity to become a permanent employee.
Interested candidates can apply to tanjila@serviq.limited
Intern - Business Development Deadline: 13th April 2025
Serviq is hiring an Intern for our Business Development team.
Position: Intern – Business Development
Job Location: Banani
Internship Period: 4 months
Salary: BDT 8000
Requirements:
- Have at least a bachelor’s degree in Marketing/Relevant subject or a related field.
- Candidates who’ve completed all academic courses are encouraged to apply.
- Female candidates required
- Strong communication skills/ good knowledge in MS Office
After successful completion of the internship period, based on performance there may be an opportunity to become a permanent employee.
Interested candidates can apply to tanjila@serviq.limited
๐ฆ๐ฟ. ๐๐
๐ฒ๐ฐ๐๐๐ถ๐๐ฒ - ๐ง๐ฟ๐ฎ๐ถ๐ป๐ถ๐ป๐ด & ๐๐ฒ๐๐ฒ๐น๐ผ๐ฝ๐บ๐ฒ๐ป๐ Deadline: 13th April 2025
Job Description
Serviq is hiring ๐ฆ๐ฟ. ๐๐ ๐ฒ๐ฐ๐๐๐ถ๐๐ฒ – ๐ง๐ฟ๐ฎ๐ถ๐ป๐ถ๐ป๐ด & ๐๐ฒ๐๐ฒ๐น๐ผ๐ฝ๐บ๐ฒ๐ป๐ for a well-established global retail brand.
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Position: Sr. Executive – Training & Developmentย
Department: HR [Retail Division]
Job Type: Full-Timeย
Location: Dhaka, Bangladesh
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Job Responsibilities:
- Identify learning & development needs through Job analysis, periodical TNA and regular consultation with respective departmental heads. Collect TNA (initial situation, expected situation and objective to achieve at the end of the training, profiles of the participants, level of priority. Forms from all departmental heads and plan with HOD accordingly.
- Plan and propose annual learning and development plan to the HOD for the organization, finding synergies on between department, prioritizing training needs, assessing and optimizing required budget.
- Design the training calendar and arrange necessary training programs for all locations as per approved training calendar. (Training can be Online / Offline / External).
- Communicate with necessary department head/ outlet in charges for getting update of training participants improvement rating as per format.
- Arrange Periodical reward Programs for the colleagues in every location and consultation with HOD and other departmental managers.
- Design & implement a verity of learning methods: coaching, mentoring, e-learning, workshops to meet up the needs.
- Regular store visit, train & counselling female/ male employees and report submission to the line manager.
- Build and manage internal communications to foster well-being and organizational culture and values; Work in collaboration with other HR team members to enrich company branding and external HR communication messages.
- Ensure the job satisfaction surveys, periodical salary survey to identify staff and managerial expectations, well-being level and points of satisfaction or dissatisfaction; based on key areas that impact motivation and retention or that are linked with the HR Unit.
- Assess diversity and inclusion in the organization (such as gender, nationalities, handicap, etc.); promote and enhance company policy to foster diversity and inclusion in staff; Follow up results and propose a related action plan.
- Actively participate in the review and/or drafting of T & D policies and procedures with responsible HR team member.ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย
Job Requirements:
- Minimum of 3 years in Training & Development.
- BBA/MBA in HRM
Salary: Negotiable
If you have a passion for learning & development and have relevant experience, send your CV to [adiba@serviq.limited]
๐๐ง ๐บ๐ฐ๐ถ ๐ฉ๐ข๐ท๐ฆ ๐ฆ๐น๐ฑ๐ฆ๐ณ๐ช๐ฆ๐ฏ๐ค๐ฆ ๐ช๐ฏ core ๐ต๐ณ๐ข๐ช๐ฏ๐ช๐ฏ๐จ ๐ข๐ฏ๐ฅ ๐ฅ๐ฆ๐ท๐ฆ๐ญ๐ฐ๐ฑ๐ฎ๐ฆ๐ฏ๐ต ๐ธ๐ช๐ต๐ฉ๐ช๐ฏ ๐ข ๐ง๐ข๐ด๐ต-๐ฑ๐ข๐ค๐ฆ๐ฅ ๐ณ๐ฆ๐ต๐ข๐ช๐ญ ๐ฐ๐ณ ๐ค๐ฐ๐ณ๐ฑ๐ฐ๐ณ๐ข๐ต๐ฆ ๐ฆ๐ฏ๐ท๐ช๐ณ๐ฐ๐ฏ๐ฎ๐ฆ๐ฏ๐ต, ๐ต๐ฉ๐ช๐ด ๐ค๐ฐ๐ถ๐ญ๐ฅ ๐ฃ๐ฆ ๐ข ๐จ๐ณ๐ฆ๐ข๐ต ๐ฐ๐ฑ๐ฑ๐ฐ๐ณ๐ต๐ถ๐ฏ๐ช๐ต๐บ ๐ง๐ฐ๐ณ ๐บ๐ฐ๐ถ!